Privacy Policy

1. Introduction

Park Ridge Dental (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us, including through our website, Facebook Ads, and other marketing activities.

By using our website, services, or engaging with our advertising campaigns, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Submit a form on our website
• Sign up for newsletters or request information
• Purchase products or services
• Submit a form through Facebook/Meta Lead Ads
• Contact us via email, phone, or online chat

The personal information we collect may include:

• Name
• Email address
• Phone number
• Postal address
• Payment details (if applicable)
• Any other details you provide in your communication with us

We may also collect non-personally identifiable information, such as:

• IP address
• Browser type and version
• Pages visited on our website
• Interaction with ads and marketing campaigns
• Cookies and tracking data

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide our services
• To process transactions and fulfil orders (if applicable)
• To personalise your experience and offer relevant products or services
• To run targeted marketing and remarketing campaigns
• To improve our website, services, and advertising effectiveness
• To comply with legal obligations

4. Website Tracking & Facebook Pixel

We use cookies and similar tracking technologies, including Facebook/Meta Pixel, to:

• Track user behaviour on our website
• Measure the effectiveness of our advertising campaigns
• Improve our website’s functionality and user experience

If you wish to opt out of tracking, you can:

• Adjust your browser settings to disable cookies
• Use browser extensions to block tracking scripts
• Adjust your Facebook/Meta Ad Preferences

5. Sharing of Information

We do not sell your personal information. However, we may share your information with third parties in the following circumstances:

• With service providers who help us operate our website and business (e.g., payment processors, hosting providers, analytics tools)
• With Facebook/Meta and other advertising platforms to optimise ad performance
• When required by law or to protect our legal rights

6. Your Rights & Choices Under Australian privacy laws, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (where legally applicable)
• Opt out of marketing communications

To exercise these rights, please contact us at office@parkridgedental.com.au.

7. Data Security

We implement security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their Privacy Policies when visiting their sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us If you have any questions about this Privacy Policy, please contact us at:

Park Ridge Dental
Shop 2, Park Ridge Town Centre,
3732 Mt Lindesay Highway,
Park Ridge, Qld 4125
Phone: (07) 3297 0153
Email: office@parkridgedental.com.au